Terms of service
Terms & Conditions
Welcome to SIRRA. By accessing our website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General Use
By using our website or placing an order, you confirm that:
You are at least 18 years old or using the site under parental supervision
All information provided by you is accurate and complete
You agree not to misuse our website or services in any way
We reserve the right to refuse service to anyone at any time.
2. Products & Description
We aim to display product details, images, and descriptions as accurately as possible. However:
Slight variations in color, design, or appearance may occur due to lighting, photography, and screen settings
Product availability is subject to change without notice
3. Orders
Once an order is placed, you will receive a confirmation via email or message
We reserve the right to cancel or refuse any order in case of:
Suspicious activity
Incorrect pricing or stock errors
* Fraudulent transactions
If your order is cancelled, any payment made will be refunded.
6. Return & Exchange Policy
We accept returns/exchanges only under the following conditions:
Wrong product received
Damaged or defective item
Size issue
Conditions:
56%
Request must be raised within 7 days of delivery
Product must be unused, unwashed, and in original packaging with tags intact
Unboxing video may be required for verification
We do not accept returns for:
Used or washed products
Approved refunds will be nrocessed within 5-7 business days.
7. Cancellation Policy
Orders can only be cancelled before they are shipped
Once shipped, orders cannot be cancelled
8. Intellectual Property
All content on this website including:
Brand name
Logo
Images
Designs
Product descriptions
are the property of SIRRA and cannot be copied, reproduced, or used without permission.
[9:50 pm, 3/6/2026] +91 95600 19266: 9. Limitation of Liability
We are not responsible for:
Any indirect or accidental damages
Losses due to misuse of products
Delays caused by shipping carriers
10. Privacy
Your personal information is used only for:
Order processing
Delivery
Customer support
We do not sell or share your data with third parties except logistics partners.
[9:50 pm, 3/6/2026] +91 95600 19266: 11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in India.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website means you accept those changes.
Contact Us
If you have any questions regarding these Terms, contact us at:
Email: flexsirra@gmail.com Phone: +91-9560019266 ,9870281918
Instagram: @flexsirra
